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FAQs

Q.How do you choose which products you review?
A.We review products on an ongoing basis, and we pick products from a variety of sources -- products we've used, products we've read about in the media or been pitched by friends and contacts, and new products sent by cosmetics companies' PR.

Q: How can I edit the reviews I've written?
A: Go to the my reviews page, find the review you wish to edit and click on the edit review link in the right hand side.

Q: I registered but never got my password, what should I do?
A: Please follow these steps: 1. Check your junk/spam folder, some mail servers filter messages as junk mail. 2. You can send us a request and we will send you the password again.

Q: How do I log out?
A: Click on the Log out at the top of the right hand screen. Then click on the "logout" link.

Q: Where is the shipping warehouse?
A: Our shipping warehouse is in the West Coast.

Q: Do you ship International?
A: We ship only within US.

Q: Do you offer free samples of the products that you carry?
A: Not at this time.

Q: Are you products Fresh and Authentic?
A: We would like to ensure all out customers that our products are 100% fresh and authentic. We stand behind our products at all times.

Q: What if i am not happy with the product that i received, can i return?
A: Please review our return policy.

 

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