Q.How do you choose which products you review?
A.We review products on an ongoing basis, and we pick products from a variety of sources -- products we've used, products we've read about in the media or been pitched by friends and contacts, and new products sent by cosmetics companies' PR.
Q: How can I edit the reviews I've written?
A: Go to the my reviews page, find the review you wish to edit and click on the edit review link in the right hand side.
Q: I registered but never got my password, what should I do?
A: Please follow these steps: 1. Check your junk/spam folder, some mail servers filter messages as junk mail. 2. You can send us a request and we will send you the password again.
Q: How do I log out?
A: Click on the Log out at the top of the right hand screen. Then click on the "logout" link.
Q: Where is the shipping warehouse?
A: Our shipping warehouse is in the West Coast.
Q: Do you ship International?
A: We ship only within US.
Q: Do you offer free samples of the products that you carry?
A: Not at this time.
Q: Are you products Fresh and Authentic?
A: We would like to ensure all out customers that our products are 100% fresh and authentic. We stand behind our products at all times.
Q: What if i am not happy with the product that i received, can i return?
A: Please review our return policy.